Shipping policy

Thank you for shopping with SHAÈ Sports!

Processing Time

Orders are processed within 3–7 business days after your order is placed. During new product launches, sales, or holidays, processing times may be slightly longer.

You will receive a confirmation email once your order has shipped, along with tracking information if available.

Shipping

Shipping times vary based on your location and the shipping method selected at checkout. Once your package has been shipped, SHAÈ Sports is not responsible for delays caused by the shipping carrier, weather, or other circumstances outside of our control.

Incorrect Shipping Address

Please double-check your shipping address before placing your order. SHAÈ Sports is not responsible for packages shipped to an incorrect address provided by the customer.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, SHAÈ Sports is not responsible for lost or stolen packages. If you experience an issue with delivery, please contact the shipping carrier directly. We are happy to assist you with locating tracking information.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at shopshaesports@gmail.com with your order number and photos of the item. We’ll work with you to make it right.

Questions

If you have any questions about your order, please contact us at:

shopshaesports@gmail.com