Refund policy
At SHAÈ Sports, every order is carefully prepared in small batches. Because of the limited nature of our products, all sales are final. We do not accept returns or exchanges for incorrect sizing, change of mind, or buyer’s remorse.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, we’re happy to make it right.
Please email shopshaesports@gmail.com within 7 days of delivery with:
• Your order number
• A description of the issue
• Clear photos of the item and packaging
If your claim is approved, we’ll provide a replacement or another appropriate solution at no additional cost.
Sizing
Please review the size chart carefully before placing your order. If you have questions about sizing before purchasing, feel free to contact us at shopshaesports@gmail.com.
Order Changes & Cancellations
Once an order has been placed, we cannot guarantee changes or cancellations because orders begin processing quickly.
Questions
If you have any questions before placing your order, please contact us at shopshaesports@gmail.com. We’re always happy to help.